Privacy And Cookie Policy

How We Protect Your Information

Protecting your personal information is a top priority. When you place an order on our website, your information is transmitted using Secure Socket Layer (SSL) technology and encrypted before being sent to us. Access to personal information is restricted to authorized personnel only and protected against unauthorized use.

Our website utilizes industry-standard security technologies and safeguards. While no method of transmission over the internet or electronic storage is completely secure, we follow generally accepted security practices to protect your data.

Information We Collect

We collect personal information that you voluntarily provide to us when you shop online, create an account, request information, or contact customer service by phone or email. This information is used to process transactions, provide customer support, and improve your shopping experience.

Personal information may include, but is not limited to, your name, email address, mailing address, shipping address, billing address, phone number, and payment information.

Online Purchases

When you make an online purchase, we require certain information to complete your transaction, including name, billing and shipping addresses, email address, and payment details. If you create an online account, this information may be securely stored to streamline future purchases.

Customer Service

When contacting our customer service team, you may be asked to provide identifying information so we can verify your account and assist you efficiently.

Merchant Ratings And Reviews

You may receive an email requesting feedback or a service rating. Participation is voluntary. Reviews may be used as public feedback to improve our products and services.

Authorized Third Parties

Our order confirmation page may include links to third-party services such as merchant rating platforms. If you choose to engage with these services, their privacy policies apply. Tuff Country EZ Ride Suspension is not responsible for how third parties collect or use your information.

Cookies And Tracking Technologies

Cookies are small data files stored on your browser when you visit our website. They help us recognize returning visitors, remember preferences, and improve site functionality.

We do not use cookies to store sensitive personal information. You may disable cookies in your browser settings; however, doing so may limit website functionality. We recommend completing your order before deleting cookies if you choose to disable them.

How We Use Your Information

We use collected information to provide a smooth, efficient, and personalized shopping experience. This may include:

• Processing and fulfilling orders
• Providing customer service and support
• Improving website functionality and user experience
• Sending order confirmations and service-related communications
• Notifying you of promotions, new products, or events

Marketing Communications

We may occasionally send promotional communications via email or mail. You may opt out of marketing emails at any time by following the unsubscribe instructions included in those messages or by contacting Customer Service.

We do not sell or rent your email address to third-party marketing companies.

Third-Party Links

Our website may contain links to third-party websites, including vendors, advertisers, or partners. These websites have independent privacy practices, and we are not responsible for their content or data handling practices. We encourage you to review their privacy policies before providing any personal information.

Consent

By using this website, you consent to the collection and use of information as described in this Privacy and Cookie Policy. If you have questions or concerns, please contact us at sales@tuffcountry.com.

Product Images Disclaimer

Tuff Country EZ Ride Suspension may display product images that are owned by third parties. These images are used for informational purposes only. We do not claim ownership of copyrighted images. If you believe your intellectual property is being used improperly, please contact us and we will promptly review the request.

Compliance With Law And Fraud Protection

We may collect, use, and disclose information as required to comply with applicable laws, regulations, legal processes, or governmental requests.

We may also use and share information as necessary to detect, prevent, or investigate fraud, security incidents, illegal activity, or potential threats to physical safety. This may include exchanging information with financial institutions, payment processors, and fraud prevention partners.

These actions are taken solely to protect customers, the public, and Tuff Country EZ Ride Suspension, and only to the extent permitted by law.